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CUSTOMER MESSAGING PREMIUM

Messenger Monitoring

Monitor supported Messenger Inbox, Requests and Spam views where access is available. Confirm outgoing messages and avoid duplicates.

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Messenger MonitoringIntegrated workspace module
CAPABILITIES

Built to keep your workflow clear.

Organize supported incoming-message monitoring and customer handover.

  • Incoming-message alerts
  • Requests/Spam awareness
  • Deduplication and safety checks
  • Manual handover tools
HOW TO USE IT

Get started in four steps

  1. Open a signed-in Facebook profile
  2. Enable Messenger monitoring
  3. Choose alert and reply settings
  4. Confirm messages and handover status

Interface and available controls can vary by software version and account permissions.

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