Questions? We have answers.
Browse common account, installation and feature questions. For account-specific problems use support tickets.
Is ZYQOVA available for Windows?
ZYQOVA is built as a Windows desktop app. See Download for the currently published 64-bit MSI.
Can I use ZYQOVA for free?
FREE accounts have access to basic browser profile and account features. Advanced automation requires appropriate Premium permissions.
How do I activate Premium?
Use the license activation controls inside the Windows app Settings after signing in.
Is Sales Brain the same as ChatGPT?
No. It is a coded, catalog-focused rule-based assistant that can handle supported buyer questions; it is not a general language model.
Can I import products from any website?
No. Product discovery depends on source accessibility, site permissions, JavaScript rendering and protected assets.
Can I use two accounts on one PC?
You can sign out and sign into another account using authorized account switching. Always confirm workspace ownership and isolate user data.
Does website login grant admin access?
No. The administration console requires separate authorization and may require a second sign-in.
Can the app run while minimized?
Configured enabled tasks may continue while the app remains running in the tray, PC is on and the network is available.
Where do I download the latest build?
Use the official Download page. It shows a link only if an installer has been published on the configured backend.
How do I contact support?
Open Contact or your account’s Support Tickets page, or use the verified support contact shown there.