Create a support ticket
Track replies from the right account
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Follow these steps
- Sign in to the website account dashboard.
- Open Support Tickets and choose New Ticket.
- Describe the issue, version and error without sharing passwords.
- Submit and return to the same ticket to check replies.
- Contact official support if your account cannot sign in.
Keep your account and device secure. Never send passwords, license keys or secret configuration values in a support ticket.