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Monitor customer messages

Use profile-aware Messenger monitoring

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Follow these steps

  1. Sign in to your authorized Facebook profile.
  2. Enable approved Messenger monitoring for that profile.
  3. Set alert destinations and manual handover preferences.
  4. Check Inbox, Requests and Spam where available.
  5. Monitor connection health; third-party UI changes can interrupt availability.

Keep your account and device secure. Never send passwords, license keys or secret configuration values in a support ticket.